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Know Your Rights
The following rights are quoted from the Maryland Department of Health, Office of Health Care Quality regulations:
A participant of a center has the right to:
- Be treated with consideration, respect, and full recognition of the participant’s human dignity and individuality;
- Receive treatment, care, and services that are adequate, appropriate, and in compliance with relevant State, local, and federal laws and regulations;
- Privacy;
- Be free from mental, verbal, sexual, and physical abuse and neglect, involuntary seclusion, and exploitation;
- Be free from physical and chemical restraints except as permitted in Regulation .23 of this chapter;
- Confidentiality;
- Make suggestions, complaints, or present grievances on behalf of the participants or others, to the center director, government agencies, or other individuals without threat or fear of retaliation;
- Receive a prompt response, through an established complaint or grievance procedure, to any complaints, suggestions, or grievances the participant may have;
- Have access to the procedures for making complaints to the:
(a) Local department of social services; and
(b) Office of Health Care Quality of the Department; - Participate in care planning and medical treatment; and
- Refuse treatment after the possible consequences of refusing treatment is fully explained.
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